Enter the name or number of the item.
If you have specified your vehicle - results will be automatically filtered to match your model.
Or indicate your car body code in your search term, e.g.: "wiper blades F55".
To cancel the order before your purchased items are sent please send our customer service team by email grazinimai@miniparts.lt filled "Payment Refund Request Form".
If you wish to return a purchased item, you can do it not later than within 14 days from the date of delivery.
Please notice that:
If you have received defective item and wish to return it you can do it not later than within 14 days from the date of delivery. Please provide us by email grazinimai@miniparts.lt these documents:
After our customer service team confirms your claim your will receive a return label. Paste the return lable on the bag/box, plase the filled return form inside together with the item you wish to return.
Depending on your request we will either refund the full amount of money paid for the item or will exchange the defective item with quality one. We will cover the return and new item shipment costs.
Do you need to replace a spare part of a car, the warranty period of which has not expired? Everything is simple!
Vilnius - UAB „Krasta Auto", Ozo str. 10a; phone no. +370 5 274 04 37
Kaunas - UAB „Krasta Auto Kaunas", Veiverių str. 150; phone no. +370 37 210 503
Klaipėda - UAB „Krasta Auto", Svajonės str. 40; phone no. +370 46 236 972
IMPORTANT:
The warranty of the car quality is ensured in accordance with the established technical requirements by replacing or repairing the damaged parts. Defective spare parts, after replacing them with new ones, will remain in possession of the authorised service, which performs warranty repair works, and the service disposes of them in accordance with the procedures established by the manufacturer.
• If a spare part was assembled in an authorized MINI service, one must provide a spare part purchase document (an invoice received upon purchase);
• If a spare part was not assembled in an authorized workshop, one must provide a spare part purchase document (an invoice received upon purchase). For evaluation of legitimacy of a claim you will be asked to provide a document confirming the assembly of a spare part (workshop invoice), which must state a date of assembly, vehicle body number and mileage. If you are unable to provide this document, please come to one of our authorized garages for a check-up.
Item return or change request form
Please send filled forms to grazinimai@miniparts.lt
For more information or questions please contact us by phone +370 690 00778 or email us grazinimai@miniparts.lt
VIN - vehicle identification number. You can find it on your vehicle registration document.
It's enough to provide last 7 symbols, letters are case-insensitive.